5 Tips for Hiring a Concrete Pool Contractor in New Jersey

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5 Tips for Hiring a Concrete Pool Contractor in New Jersey

Summer 2021 was the 3rd warmest on record in New Jersey. Annual temperatures have increased by 4°F since 1900, and let's face it, even back then, summer in New Jersey was pretty hot and sticky.

How can you keep cool and enjoy your home to the max? A concrete pool is the way to do it. Create your own backyard oasis that will be a magnet for friends and family or a private sanctuary after a long, hot day at work.

To make this dream a reality, you need to track down the best New Jersey pool contractor you can find. Let's take a look at 5 important tips to help you make the right choice the first time.

1. Customer Feedback is Crucial

A slick website and a helpful salesperson are essential parts of the picture. But you need to start with former customers when you're sifting through New Jersey pool contractors and trying to find the best.

Word-of-mouth promotion is still the form of marketing we trust the most, with 86% of us preferring it. The people we trust the most are our friends and family.

Put a message on your WhatsApp status or on Facebook asking your contacts for recommendations. Most of them probably live in the same area as you do and will have something to say about the pool contractor they used. At this point, you might also be able to start identifying pool contractors in New Jersey that you definitely do not want to use.

In the midst of the flood of information you get back, there'll be some great recommendations. Why not make these the starting point for your search? A list of three to five concrete pool contractors is enough to start with.

Online Reviews Matter

Sure, we don't trust online reviews as much as personal recommendations. And you need to know how to read them. If there are negative reviews - which let's be honest, are to be expected - see how the contractor responds to them.

A polite, courteous response shows that they value customer satisfaction.

Testimonials and Site Visits

As you start to focus on a few contenders, take a look at the testimonials on their website. You can take this a step further by asking the company if there are any completed projects you could visit for yourself.

Ask questions like:

  • Was the concrete pool installed on time?
  • Did the New Jersey pool contractor stick to the agreed budget?
  • Were there any problems during the installation?
  • Are you happy with the ongoing maintenance they offer?

This can help you to feel confident that you've made the right choice.

2. Schedule a One-on-One Meeting with the Contractor

Building a pool from start to finish takes about three months, depending on the complexity of the design. That doesn't include the design and preparation process. So for several months of your life, you're going to have a close working relationship with your concrete pool contractor.

You need to feel comfortable working with the main contractor and their team. You may also need to turn to them for maintenance and repair for years to come. The only way to find this out is by meeting with them in person or at the very least, talking with them on the phone.

This also gives you a chance to gauge their level of experience. Are they happy to talk about previous projects or are they a little cagey? This could be a warning sign.

If you're not comfortable with the contractor at this stage, it's unlikely that you will be several months down the line. Take the chance to find another before you sign on the dotted line.

3. Compare Costs

Once you know exactly what you want, you can request quotes from the companies.

Make sure that you're definitely comparing like-for-like quotes. Concrete pool contractors may offer different types of contracts, including:

  • Fixed price
  • Time and materials
  • Costs plus fixed percentage

All of these types of contracts have their pros and cons. When evaluating pool contractors, make sure that you're comparing the same types of contracts. For example, with time and materials, you will want to fix a guaranteed maximum price so that costs don't spiral out of control.

The cheapest quotation may be the most tempting but try to find out that offers the best value rather than the best initial price.

4. Check Out the Business

Pool contractors in New Jersey need to be licensed and insured. Take a moment to check their website. Look for their license number and any associations that they are members of.

This may include:

  • The Association of Pool and Spa Professionals
  • Northeast Spa & Pool Association
  • New Jersey Landscape Contractors Association

You can check that their license is valid online. Membership in professional associations tells you that they are established New Jersey concrete pool contractors. They care about their profession and their standing within it.

You can also look them up on the Better Business Bureau website. You'll be able to find out how long they've been in business, their current rating, and read customer reviews.

5. Get an Iron-Clad Contract

The contract protects both sides and should be a detailed document.

It should outline what will be done when and include a payment schedule that you are comfortable with. Early in the process, you can ask to see examples of previous contracts to see how they operate. It's normal to be asked for a downpayment but never pay in full up-front.

Make sure there are no caveats or loopholes that would allow the pool contractor to bill you extra later. The contract should include every part of the process, including any extra landscaping, decks, or features that you have requested.

Only when you're completely happy with the contract and the payment schedule should you sign. For peace of mind, you could have your attorney review it first to check if there's anything you've overlooked.

Time to Install a Concrete Pool in Your New Jersey Backyard?

Concrete pools are the ultimate backyard luxury. Follow the tips above, and you'll have a concrete pool that beckons you every day when you come home in summer. It's also the perfect focal point for family fun.

At Dell Outdoor, we have 38 years of experience in transforming our clients' lives with our concrete pool installations. We will guide you through every part of the design process, so you get exactly what you're looking for.

For a free consultation, estimate, and references, call us at 1-888-909-3355 or fill out our online contact form today!

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TESTIMONIALS

R
Positive: Professionalism, Punctuality, Quality, Responsiveness

I have worked with Dell Outdoor on a  major backyard renovation-pool , hardscape ,and landscape, and  I am very pleased with the results and most importantly was pleased with the process leading up to the results. It was great working with Anthony and his most  amazing Team. It was a pleasure working with Rich, Darek , Martine,  Eric ,Rosa and each of their team members ( too many to list them all). Each of them, including their team members, were professional, reachable, knowledgeable, preformed high quality work ,and  were a pleasure to work with. I will miss all of them now that we are almost done with the project, but  I look forward to seeing some of them when they come to do our pool maintenance and winterization, as well as other small projects.

Services: Fiberglass swimming pool construction, Walkway landscaping, Inground pool installation, Swimming pool water feature maintenance, Landscape installations, Swimming pool equipment maintenance, Driveway landscaping, Outdoor water feature design, Pool landscaping, Yard landscaping, Yard grading, Retaining walls, Landscape design, Winterization, Swimming pool water feature construction
Ruth Schwartz
★★★★★
P
Positive: Professionalism, Punctuality, Responsiveness

Everyone at Dell has been great! They kept us informed every step of the way, listened to our feedback and worked with us to turn our backyard into a family paradise. Throughout the process we had total confidence in their work and at no point did we run into any issues.  Anthony, the owner, stopped by several times to check on the progress and even followed up with a visit after they were done.  We are so happy that we went with Dell and would absolutely recommend them to anyone.

Services: Fiberglass swimming pool construction, Inground pool installation
Paul TenHoeve
★★★★★
A
Positive: Professionalism, Punctuality, Responsiveness

We could not be happier that we chose Dell Outdoor for our new pool project. The entire team is fantastic, experts at what they do, and terrific to work with. Our new pool area is stunning, everything we had hoped it would be. Everyone that sees it comments on how beautiful it is. Every aspect of the project was done right, and when unforeseen issues arose the Dell team addressed them head on and didn’t take the quick or easy route and cut corners. I have 100% confidence recommending them to anyone looking for a pool contractor.
Adam Sell
★★★★★
N
Positive: Professionalism, Quality, Responsiveness, Value

Dell Outdoor is an amazing company. Anthony is great to work with and is very responsive to all requests.

We had a leak in our community pool for 10 years that went unresolved. We called Dell Outdoor and they were able to resolve the issue in just 2 short weeks. Unbelievable work and professionalism! Highly recommend to all property management companies!
Nick Drejaj
★★★★★
R
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Dell Outdoor went above and beyond to diagnose and repair a leak in our pool. They were professional, knowledgeable, and efficient, and we were very happy with the results.
Richard Brown
★★★★★
A
Positive: Professionalism, Punctuality, Responsiveness

A home project can be very overwhelming at times, but with the Dell Team, we knew we were in good hands. We recently had our Daughter’s 5th Birthday party and everyone loved the pool. They couldn’t stop talking about the rock wall that was built and the splash pad area in the pool. We weren’t 100% on the splash pad when we ordered it but now, we couldn’t imagine having a pool without one… we highly recommend Dell Outdoor!
Anthony Chirdo
★★★★★